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Home. ThanksSamantha----------------------------------------------------------------------------------------------------------Hello Richard,Thanks for taking the time to leave a review, I'm sorry to hear that your return parcel seems to be missing, rest assured, I would love to assist you further with the issue, so I have sent through a request via Trustpilot, for you provide myself with further information so I can contact you directly and ensure that a resolution is made.ThanksSamantha. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Keep hold of your proof of purchase at least until the refund has been completed. Debenhams Emails: Customer Service General Info Interested Parties, Landlords, Suppliers Jobs/ Career Employees, Formal Hire Order Claim Your Business I will be sure to pass your thanks on.Have a lovely day - Dean. Had my money back in ten minutes. I purchased a pair of shoes from Debenhams, and was offered a replacement when the soles wore out after a couple of months as they were supposed to last longer.Thank you Lotte! Very disappointed. If a refund hasn't been processed after this time, if you let our customer service team know and provide them with the proof of postage receipt, they will pass this to the seller and have the return refunded for you straight away.You can find all our available contact avenues here:https://www.debenhams.com/customer-service/contact-usThanks - Dean. The email shows customers what their rental looks like, followed by all the information theyll need: check-in and check-out dates, host contact details and itinerary. Twenty-four years later she became chief executive and in 2003 she became a multimillionaire when Debenhams was sold to a private equity consortium. Registration confirmation emails are crucial for people that want to know whether their registration was successful or not. Alternate methods email, web. It sounds like you've just had some rotten luck with them. Repack the item(s) you want to return, in their original packaging. If you've ordered a few items, it is hard keeping track. contact Debenhams 300m of that is needed to pay for the first phase of a programme to close 100 stores. I know this because later on in the evening, I logged back on the website and both watches were back in stock and, you guessed it- being sold at a higher price! Copyright Expert Reviews Holdings Ltd 2023. Locate the 'Returns' instructions provided in the delivery note that came with your parcel. Watch on. The reason they gave me "Items are out of stock." Very good customer service. Expert Reviews is a registered trade mark. Additionally, it gives you a link to set your email preferences, unsubscribe, review the privacy policy and reach the customer service center at the bottom of the email body. Follow up with all the relevant data, like the price summary illustrated with pictures of the items purchased. Responding right away helps you stay ahead of potential friction points and confusion. You have 28 days to return unwanted products, for which you can get refunded. Hello Miss J,Thanks for taking the time to leave this 5* review, it's great to hear that Gemma E managed to help you with your query in regards to your return.I'll be sure to pass on this feedback. I will be sure to pass your feedback on.Have a lovely day - Dean. Jacksons of Reading, a family-run store that opened in 1875, which shut on Christmas Eve 2013 due to poor sales and the need for costly repairs.